Build it with the people who live with it.
Merakoi brings trained patient experts into your team, so the studies, services and products you design work for the people who use them. For pharma, medtech and health research.
-
PhilipRetired, town mayorAortic stenosis -
JadePatient navigatorOvarian cancer -
RuthAuthorEczema, allergy, asthma -
ChloeSinger, songwriter, speakerPulmonary hypertension -
RodPatient advocate, writerBreast and prostate cancer -
EllaPatient engagement consultantCystic fibrosis
Counted from our own records, September 2026.
Most decisions about patients are still made without a patient in the room.
Visit schedules, consent language and questionnaires, checked by people who have been enrolled in a trial themselves.
Patients tell you what they would open, keep or ignore, and why, while there is still time to change it.
An app, a portal or a reminder service used by people living with the condition, over several days of their ordinary routine.
Six ways to work with patient experts.
Start here if you have something to design
Patient Experience Lab
Your team and patient experts work side by side to design something you can put to use.
Patient Experience Lab →
Start here if you have questions for patients
Patient-Led Market Research
Market research built and moderated with trained patient experts, so every question makes sense to patients.
Patient-Led Market Research →
Start here if you are writing a grant application
Patient Research Partnerships
We join your grant application as the partner who runs patient involvement, paid from the grant.
Patient Research Partnerships →
Start here if your questions keep coming
Dedicated Patient Panels
Your own group of patient experts, working with your team regularly as your questions evolve.
Dedicated Patient Panels →
Start here if you need numbers
Patient QuantCheck
A focused patient survey that shows what matters most to patients, with numbers to back it.
Patient QuantCheck →
Start here if you need the benefit-risk picture
RiskReveal
Benefit-risk insight gathered from public sources and the scientific literature.
RiskReveal →
One panel, three product teams, and a clear answer: text, not app.
A global diagnostics company had three product teams, in heart failure, cognitive impairment and cancer, that needed patient input during fast development sprints. One standing panel, under one contract, served all three for about six months.
What patient experts say about the work.
Knowing my experiences as a patient shaped the core of this patient support program and helped to make it truly patient centric. The whole experience has been very empowering.
ChelseaUX designer and Merakoi patient expert
Nobody can walk in our shoes or live 24hrs with our disease and the challenges we face, and patients can play a crucial role in shaping the future of care if only we give them a seat at the table.
JoelIT manager and Merakoi patient expert
As a patient advocate, it's not only about what you know, it's about making sure people and companies care. Merakoi is an excellent beacon for both.
AshleyBlogger and Merakoi patient expert
175+ diseases and conditions, across these areas.
Within each area the network covers the common conditions and many rare ones. If yours is not obviously here, ask. We reply within two business days.
The argument, and the tools behind the work.
Lived Experience Can’t Be Prompted
Why patient expertise becomes more valuable in the age of AI, not less.
Kevin Michels-Kim and Sahara Fleetwood-Beresford, with Edie
We build the tools we work with.
Behind every project there is software we wrote ourselves: for reading the evidence, handling interviews, bringing patient experts on board and sharing results. Five of those tools are in use by clients and patient experts today.
- RiskReveal
- Transcriber
- KoiSpace
- Onboarding portal
- White paper pass
Living with a condition, or caring for someone who is?
Join the network on KoiSpace. Every project is paid, you get the details before you say yes, and you decide which ones to take.
Tell us what you are working on.
A 30-minute call with our team, to hear what you are trying to decide and say which of the six ways of working fits, or whether none does. We reply within two business days.
Merakoi AG, Basel. Projects across Europe, the Americas and Asia.
